One working system
Measured, fixed, and written in a ledger.
We want someone to map how work really gets done and fix the slow steps.
Process mapper
Staff describe a process in their own words, the steps are drawn and timed from a sample activity log, the first steps to automate are named with the arithmetic shown, and one of them is run on sample documents.
What it does
Timing, one fix, the exceptions and the ledger, in four steps.
Each step gets its logged minutes
For every step the log gives the number of runs and the minutes spent, summed and converted to working time. Checking invoices against orders and slips turns out to be the largest block.
The largest block is automated
A matching routine compares each sample invoice with its order and its receiving slips: the supplier, the quantity received and the price. Those that agree on everything pass without a person.
Every exception carries its reason
An invoice that fails the match is sent to a person with the cause stated, such as billing for more than arrived or a missing slip. One is shown side by side so the difference can be seen.
The ledger records before and after
Time on the step before the change sits beside the time still needed for the exceptions, with the date a follow up check is due. The page labels the figures as sample and the after value as not yet measured.
Ownership
You own it. All of it.
An improvement that is not written down fades. The ledger, the matching rules and the log queries would be yours, kept where your finance or operations team can rerun them next quarter.
Hire or own
What the hire costs, and what this costs
An analyst's first project is often one process and one fix. That project can be delivered as a working system at a fixed fee, and the analyst you hire inherits a method and a ledger to extend.
When the hire is the right call
Hire the analyst when improvement is meant to be continuous, with a pipeline of processes and people to train in the method. A single fix does not need a permanent post; a program does.
Read this first
What you are looking at, said plainly
Demonstration system, sample data
All figures come from a sample activity log written for the demonstration and measure no real team. The problem invoices were planted on purpose, the after figure assumes exceptions take as long as the log shows, and the follow up check has not been run.
What it costs
Three public prices. Nothing per user.
Jim Glaser Law takes reference calls.Ask in your note and we set it up.
One step
Send me a version customized for my company
Questions buyers ask
Before you ask for your version
Does it do the analyst's whole job?
No. It measures one process, automates one step and keeps the ledger, a core part of the work. Workshops, training and choosing the next process are a person's.
Is the saving in the ledger real?
No. It is a projection worked out from the sample log, and the page says so. A real figure needs a second log taken after the change.
How does the matching step decide?
By plain rules: the order exists, the supplier is the same, a receiving slip is on file, the quantity billed is not more than was received and the price is equal.
What about the second step it named?
Typing the invoice into the books is listed as not built in this demonstration, with no after figure.
Can you build this around our process?
Yes, as a customized version on sample data first. You name the process and the roles, and we shape the log and the documents to look like yours.