A 200-agency benchmark of AI adoption and ROI in mid-market independent P&C agencies ($10M-$50M). Segmented by AMS360 vs Applied Epic vs EZLynx, by commercial-vs-personal mix, by agency size. Field period Q2 2027.
Adoption rates of insurance AI tools across three agency size bands. Workflow-by-workflow: COI generation, submission packaging, renewal management, producer onboarding, claims, customer communication.
ROI realization: hours-back, retention impact, win-rate uplift on submissions, commission revenue impact.
Stack effects: how adoption and ROI vary across AMS360, Applied Epic, EZLynx, HawkSoft. Custom commission vs off-the-shelf split.
The COI Bottleneck Benchmark. 10 inputs, your percentile rank against 200 regional peers.
ColabContent reports are research-grade analyses of AI implementation patterns drawn from our commission work and proprietary benchmark data. Each report is reviewed quarterly and updated when material findings change.
Methodology: data is collected from active commissions where the client has consented to anonymous benchmarking, supplemented by published industry data sources where appropriate. Sample sizes and methodology details are noted within each section. Outliers are reviewed manually and excluded with explicit reasoning where they would distort aggregate findings.
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