For regional P&C agencies · $10M, $50M

How does your agency rank against 200 regional peers?

A benchmark report built from 200 regional P&C agencies. You answer 10 questions about COI turnaround, submissions, and renewal touchpoints. You get back your percentile rank across 6 operational dimensions, and a dollar value of the gap.

Two minutes. No sales call. No prospecting follow-up unless you ask. Benchmark data is anonymized.

  • Your agency's rank, percentile vs. 200 regional peers on 6 operational dimensions
  • COI/submission turnaround gap, dollarized at your book size
  • Retention exposure, how your renewal process compares to top-quartile agencies
  • A 4-page PDF benchmark, yours to keep, share with producers, or ignore
200
Regional agencies benchmarked
72 hrs
Avg COI turnaround · middle quartile
82%
Of commercial clients would leave over slow response
11 min
Top-quartile COI response · commissioned system
What the benchmark measures

Six dimensions. One ranked report.

I.

COI + certificate turnaround

Median time from request to delivery. Industry split at 4 hours; your rank maps to the commercial-client retention curve.

II.

Commercial submission velocity

How long it takes to turn a loss-run PDF into a carrier-ready submission. Single biggest hidden driver of producer output.

III.

Renewal touch frequency

Renewal moments initiated proactively vs. reactively. Correlates directly with retention.

IV.

Missed-call rate

Rings that never got answered. At regional agencies, this is 15-35% of inbound volume. Revenue leakage.

V.

E&O exposure surface

Where your documentation gaps could cost you in a claim. Quiet but expensive.

Output
Your percentile.
Six dimensions.
One PDF.
Who built this benchmark

Brandon · Principal, ColabContent

Boston-based. 40+ commissions shipped. Four regional insurance agency builds, COI automation, commercial submission pipelines, retention-warning systems integrated directly with AMS360, EZLynx, and Applied Epic.

This benchmark is the six operational questions we ask every principal before quoting. We made it anonymized and self-serve for principals who want a peer read before picking up the phone.

The house position
"If you rank top-quartile on all six dimensions, you don't need us, you need to teach your peers. If you rank middle-or-below on even two of them, the gap is larger than the fix."

See your rank.

10 questions · 2 minutes · Your percentile on screen · Free PDF.

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